Frequently Asked Questions

Yes, we accept returns within 14 days of the item's delivery date.
All information and terms regarding returns and exchanges are available on the dedicated page.

We accept no responsibility for any additional costs related to customs duties, sales taxes, or quarantine inspections that may be applied in the destination country. Any such costs shall therefore be borne by the customer.

You will receive an email containing the shipment tracking link as soon as your order has been shipped.

If you do not receive the tracking email, you can contact us at shipping@refadestudios.com or via our contact form.

Each piece is carefully selected and is one of a kind.

As these are vintage garments, some items may show imperfections or signs of wear not always mentioned in the description. These elements are part of the history and authenticity of the item.

We wash and sanitize every item with the utmost care, with the exception of leather garments, which are treated with specific products.

The sizes shown on the original labels may not correspond to the current fit of the garment, especially considering the vintage nature of the items.

For this reason, we recommend that you carefully check the measurements provided in the product description before making a purchase.

Refade's philosophy is based on research and a careful, meticulous selection process.

For this reason, our restocking does not follow a set schedule. We prefer to dedicate the necessary time to research so that we can offer a selection of the highest quality, time after time.

We accept major credit and debit cards, as well as PayPal, Apple Pay, Mastercard, and other payment methods available at checkout.

We are constantly working to offer our customers an increasing number of payment options.

We strive to process every order as quickly as possible. Orders are generally shipped within 1–3 business days of purchase confirmation.

We currently operate exclusively online and do not have a physical store.

For this reason, it is not currently possible to view or try on our items in person before purchasing.

If you are looking for a specific item, you can contact us by writing to info@refadestudios.com.

We will do our best to fulfill your request through our network of suppliers and our ongoing research activities.

You can contact us using the help button at the bottom right of the site.

For information regarding shipments or returns, you can write to us at shipping@refadestudios.com.

For any other request or information, you can contact us at the address info@refadestudios.com.